We hope you love everything you receive, but we know sometimes things just don't work out! Please review the guidelines below and contact us at firstname.lastname@example.org if you have any questions. (please allow up to 2 business days for a response)
For returns to be accepted, items must be in its original packaging and condition.
✿ Returns are accepted within 7 days of the date received for online credit only . A notice via email will be sent informing you of your credit. Please allow up to 3 business days for us to process your return. If your item is received later than 7 days your item will not be accepted and a credit will NOT be issued. In this case, the item can be returned to you at the customer’s expense.
✿ Returned merchandise cannot be worn, washed, stained, damaged or altered in any way and must be return in original condition. All hang tags must be intact (if the item came with one), and attached in their original form.
✿ If items appear worn, or have stains, smells of cigarette smoke, deodorant, pet hair or odors, etc it will not be accepted.
✿ All eligible items for return are required to be securely and neatly packaged, must be postmarked with tracking, and shipped within 7 days of original receipt.
✿ If you send back an item that does not qualify for a return then you will be responsible to email and pay a return shipping charge of $5. We will hold non-returnable merchandise for 14 days. After 14 days the items will be donated to charity.
✿ Shipping charges are non-refundable, and the cost incurred for return shipment is the responsibility of the sender as well as products lost or damaged in the mail before they reach Your Next Addiction Boutique.
✿ If, for any reason, all of the above criteria are not met when attempting to submit a return, we reserve the right to reject and/or refuse any item according to our discretion.
✿ ALL sale items, deal of the day items, markdowns, bralettes, jewelry, purses, accessories, gifts, and items purchased with a coupon code are FINAL SALE. If these items are returned, they will be donated to a local shelter on your behalf.
✿ Exchanges: We cannot provide exchanges (or holds), due to limited inventory. If you would like a different size or color, we suggest ordering the new item and returning the original item.
What if I received a damage item?
We are diligent in wrapping each purchase personally so it reaches you safely.
Replacement items are based on current inventory. We only replace items if they are defective or damaged. If you receive a defective or damaged item you must contact us at email@example.com within 3 days of receipt and include a clear image of damage of product in question. Please note that the actual delivery will be checked and verified through our carrier's tracking system. Damages caused by removing hang tags will not be accepted. Please use scissors to remove all tags. We are not responsible for merchandise damages after item has been worn, washed or altered. NO EXCEPTIONS.